Faster downloads?

[dyno dan]

A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.

So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.

Perhaps they are counting on customers just THINKING their speed is
faster?


-dan z-

[Big Al]

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

Can you explain "Ethernet monitor" to me? Sounds like a device.

[dyno dan]

Post by Big Al

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

Can you explain "Ethernet monitor" to me? Sounds like a device.

Software, a freeware program called NetPerSec. It puts a box for your
connection on the taskbar which displays incoming and outgoing data in
different colors. If you hover the mouse pointer over this box, it
tells you your current and average speeds. The period for averaging is
adjustable for up to 15 seconds, which is my setting. By watching the
display you can see when you have a 15 second period of solid,
consistent incoming data. (This best seen on the "Graph" tab of the
box shown when you right-click on the taskbar's display box.) If this
download is from a decent website, this number will correspond very
closely your maximum possible.

-dan z-

[VanguardLH]

Post by dyno dan

Post by Big Al

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

Can you explain "Ethernet monitor" to me? Sounds like a device.

Software, a freeware program called NetPerSec. It puts a box for your
connection on the taskbar which displays incoming and outgoing data in
different colors. If you hover the mouse pointer over this box, it
tells you your current and average speeds. The period for averaging is
adjustable for up to 15 seconds, which is my setting. By watching the
display you can see when you have a 15 second period of solid,
consistent incoming data. (This best seen on the "Graph" tab of the
box shown when you right-click on the taskbar's display box.) If this
download is from a decent website, this number will correspond very
closely your maximum possible.
-dan z-

NetPerSec measures your intranetwork (network) speeds, not what you get
for Internet speed on the WAN-side of the cable modem. Comcast has no
control over the hardware you employ in your intranet. You're using the
wrong tool to measure your Internet speed.

Bonding of channels to up bandwidth speed is only effected on the
WAN-side of the cable modem. On the LAN-side, whatever rating it has
for Ethernet will remain the same.

That app shows you local network speeds, not Internet speeds. Go to
Comcast's speed test page (speedtest.xfinity.com) to measure the
WAN-side/Internet speed connection. However, since you already reset
the cable modem, and likely did not properly measure your *Internet*
speed before the reset, you have nothing to compare from before to what
you have now.

[Retirednoguilt]

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

My speed doubled. Perhaps you have an older model modem that can't
accommodate the higher speed. I'd contact Comcast customer service and
tell them your speed hasn't gone up despite resetting your modem several
times. Also, how are you measuring speed? If you're using wifi but
have an older model device and/or have a weak wifi signal, it too may be
unable to take advantage of the newer, higher speeds. Ideally, you
should measure the speed using an ethernet connection between your modem
and your device as well as a reliable speed test app. Most desktop PCs
and many laptops have an ethernet port.

[dyno dan]

On Mon, 14 Nov 2022 11:13:09 -0500, Retirednoguilt

Post by Retirednoguilt

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

My speed doubled. Perhaps you have an older model modem that can't
accommodate the higher speed.

Replaced a few months ago by Comcast.

Post by Retirednoguilt
I'd contact Comcast customer service and
tell them your speed hasn't gone up despite resetting your modem several
times. Also, how are you measuring speed? If you're using wifi but
have an older model device and/or have a weak wifi signal, it too may be
unable to take advantage of the newer, higher speeds. Ideally, you
should measure the speed using an ethernet connection between your modem
and your device as well as a reliable speed test app. Most desktop PCs
and many laptops have an ethernet port.

See my reply to "Big Al." By the way, have you tried getting to
actually talk to a real person at Comcast lately?

[Peter]

Post by dyno dan
On Mon, 14 Nov 2022 11:13:09 -0500, Retirednoguilt

Post by Retirednoguilt

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?
-dan z-

My speed doubled. Perhaps you have an older model modem that can't
accommodate the higher speed.

Replaced a few months ago by Comcast.

Post by Retirednoguilt
I'd contact Comcast customer service and
tell them your speed hasn't gone up despite resetting your modem several
times. Also, how are you measuring speed? If you're using wifi but
have an older model device and/or have a weak wifi signal, it too may be
unable to take advantage of the newer, higher speeds. Ideally, you
should measure the speed using an ethernet connection between your modem
and your device as well as a reliable speed test app. Most desktop PCs
and many laptops have an ethernet port.

See my reply to "Big Al." By the way, have you tried getting to
actually talk to a real person at Comcast lately?

Yes; and it wasn't as hard as a few years ago. Your mileage may vary.
As an alternative, try speaking to someone at your local (or nearest)
Comcast/Xfinity store. In my experience, most of the people who work
there are more knowledgeable and forthcoming than the people on the
phone lines who often work from scripts. Many of them have previous
experience as installation/repair service techs.

[Adam H. Kerman]

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.

In your local area network, Ethernet is the portion hardwired
to your router. The wireless portion of your local network isn't
Ethernet.

Therefore, your Ethernet monitor would tell you the speed between the
router and hard-wired computer host but not your download speed.

The Comcast speed test will tell you the speed between the Comcast
server and your computer, which Comcast had promised to upgrade. It
tells you nothing about internetwork connectivity.

https://business.comcast.com/learn/internet-speed-test

Post by dyno dan
Perhaps they are counting on customers just THINKING their speed is
faster?
..

I'm deleting the advertiesment in your .sigfile. Please don't do that.

[VanguardLH]

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures since they are nearly
always off-topic, ego-stroking fluff, or spam. It is also configured to
never include signatures in replies since I don't need to proliferate
that garbage content.

Dan's signature also violates netiquette by exceeding 3 lines. His is 7
lines long! It is also a spam signature. Why? Because the URL has an
ID string within it, so Dan gets credit (usually some reward) when boobs
use his URL.

[Adam H. Kerman]

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures . . .

Missing the point as always, Vanguard. The issue isn't whether the
client strips the .sigfile in followup but whether the Usenet poster is
advertising, or in the case of Avast users, spamming.

I asked the O.P. not to include an advertisement in his .sigfile.

[danny burstein]

Post by Adam H. Kerman

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures . . .

Missing the point as always, Vanguard. The issue isn't whether the
client strips the .sigfile in followup but whether the Usenet poster is
advertising, or in the case of Avast users, spamming.
I asked the O.P. not to include an advertisement in his .sigfile.

Every so often I have to give Musk some credit, as in
the following Tweet (of course) of his:

[twitter, lightly edited]

Elon Musk
@elonmusk
And we will finally stop adding what device a tweet was written
on (waste of screen space & compute) below every tweet. Literally
no one even knows why we did that ...
=============

There go all those iPhone adverts...

[VanguardLH]

Post by Adam H. Kerman

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures . . .

Missing the point as always, Vanguard. The issue isn't whether the
client strips the .sigfile in followup but whether the Usenet poster is
advertising, or in the case of Avast users, spamming.
I asked the O.P. not to include an advertisement in his .sigfile.

You missed my point. I hide signatures in ALL posts that have them.
Doesn't matter if it is spam. If not spam, they're off-topic
ego-stroking fluff.

[Adam H. Kerman]

Post by VanguardLH

Post by Adam H. Kerman

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures . . .

Missing the point as always, Vanguard. The issue isn't whether the
client strips the .sigfile in followup but whether the Usenet poster is
advertising, or in the case of Avast users, spamming.
I asked the O.P. not to include an advertisement in his .sigfile.

You missed my point. I hide signatures in ALL posts that have them.
Doesn't matter if it is spam. If not spam, they're off-topic
ego-stroking fluff.

That's fine for your needs. I never said you were violating
no-advertising etiquette. You distracted from the point I tried to
make to the O.P.

[VanguardLH]

Post by Adam H. Kerman

Post by VanguardLH

Post by Adam H. Kerman

Post by Adam H. Kerman
I'm deleting the advertiesment in your .sigfile. Please don't do that.

I configure my client to strip (hide) signatures . . .

Missing the point as always, Vanguard. The issue isn't whether the
client strips the .sigfile in followup but whether the Usenet poster is
advertising, or in the case of Avast users, spamming.
I asked the O.P. not to include an advertisement in his .sigfile.

You missed my point. I hide signatures in ALL posts that have them.
Doesn't matter if it is spam. If not spam, they're off-topic
ego-stroking fluff.

That's fine for your needs. I never said you were violating
no-advertising etiquette. You distracted from the point I tried to
make to the O.P.

Anyone that adds how they use signature handling is going to distract
from (or add to) whatever you said. Sorry, Usenet is not yours alone.
Plus, while I replied to you, it was addressed to the entire audience.

[VanguardLH]

Post by dyno dan
A little over a week ago I received an email from Comcast giving me
"good news." They said my Ethernet service had been upgraded, I would
now have 25% faster speed, at no extra cost. All I have to do is reset
my modem.
So I reset my modem (by pulling the power plug) four times in the last
week. My ethernet monitor shows the same exact top download speed as
before.
Perhaps they are counting on customers just THINKING their speed is
faster?

Speed is regulated by how many channels are bonded together. The more
channels, the faster the bandwidth. How many channels you get is
dictated first by the maximum number your cable modem supports, and then
by Comcast provisioning your modem (them programming it) to specify how
many channels to bond. If you are using an old modem with less channels
to assign, you cannot increase the speed of the modem. You'll need a
modem with more channels. You didn't mention the brand and model of the
cable modem you are using. Over the course of many years with Comcast,
we've had to twice go to their store to exchange for a newer cable
modem, because the old one didn't have enough channels.

https://us.hitrontech.com/learn/cable-modems-explained-channel-bonding/

You sure the message came from Comcast? Look at the Received headers to
trace backward (downward) through them to check if the source of the
message was from Comcast (although they have, in the past, contracted
with outsiders to issue their service messages).

I'm not sure pulling the plug will reset your modem, especially if it
has a backup battery. Press the Reset button at the back, but only for
about 10 seconds, or less (usually just a press and release is enough).
The modem will get reprovisioned during its initialization.

Whose speed test are you using to check your network speed that you
contract from Comcast? Comcast's speed test (speedtest.xfinity.com), or
speedtest.net (from Oooma)? Comcast only supports the service tier you
have with your network, so first use their speed test site. They don't
guarantee anything outside their network, like at Speedtest.

Did you run a speed test /before/ resetting the modem, so you know what
it was before the reset to compare with what you get now?

For me, speedtest.net always shows a higher downstream bandwidth than
measured at Xfinity's speed test site. For upstream, both measure about
the same bandwidth. Also, upstream is far slower than downstream
because Comcast provides me a service tier with asynchronous bandwidths.
You didn't mention which direction you were measuring.

So, what did Comcast's technical support say when you contacted them
about the lack of bandwidth improvement as announced? Maybe you need a
new cable modem (more channels). Maybe you aren't properly resetting
the cable modem to force a reprovisioning. Only cite speed testing
using their speed test site, not some site outside their network for
which they have no control and cannot guarantee speed to that site or
its responsiveness. Forget whatever app or device you are measuring
local bandwidth within your intranetwork. Comcast has no control over
your local network setup, only to their network.

[Ammo Up]

Post by dyno dan
Protect your civil rights!
Let the politicians know how you feel.
Join or donate to the NRA today!
http://membership.nrahq.org/default.asp?campaignid=XR014887
(use cut and paste to your browser if necessary)
Gun control is like trying to reduce drunk driving by making it tougher for sober people to own cars.

+1

We've all witnessed the democRATS attempts to censor us and they've been
trying to kill the 2nd Ammendment for years.