Discussion:
Remotely Disabling Paid for Programs?
(too old to reply)
Boris
2022-11-13 21:53:20 UTC
Permalink
I have Comcast/Xfinity at my home and my dad's home. We live hours
apart. He has his own account, but I have full permissions to
administer his account.

I'd like to, from my house, set passwords/PINS/whatever, to prevent
others from purchasing individual show/movies/subscriptions, etc. at his
house. He has three TVs.

Can I do this remotely, from my house?
leonard hofstatder
2022-11-13 23:37:39 UTC
Permalink
I have Comcast/Xfinity at my home and my dad's home.  We live hours
apart.  He has his own account, but I have full permissions to
administer his account.
I'd like to, from my house, set passwords/PINS/whatever, to prevent
others from purchasing individual show/movies/subscriptions, etc. at his
house.  He has three TVs.
Can I do this remotely, from my house?
Can't say for sure but seems this should be possible through one of the
Xfinity Apps.
VanguardLH
2022-11-14 01:45:31 UTC
Permalink
Post by Boris
I have Comcast/Xfinity at my home and my dad's home. We live hours
apart. He has his own account, but I have full permissions to
administer his account.
I'd like to, from my house, set passwords/PINS/whatever, to prevent
others from purchasing individual show/movies/subscriptions, etc. at his
house. He has three TVs.
Can I do this remotely, from my house?
Log into your Dad's account (not as another member that may have owner
permissions). Click on the Account button at the top right. In the
drop list, click on "Account and Identity". Under the owner account,
click on "Account Communications". By default, texts get sent for "On
Demand and Pay-Per-View Purchases". Also enable the e-mail notification
to let you know when someone ordered a pay movie under your account.

This is the new navpath after Comcast decided to glitz up their web site
to make it look pretty. It was far easier under the old web site to
find account settings.

On the set top boxes themselves, you use the remote to navigate to
Parental Controls to set a PIN. To do the remote-box setup, you have to
be at the set top box for the remote to work with it. If your Dad wants
to lock out guests and kids from ordering pay services, give him the URL
to the above article, and let him decide to do it or not. However, if
he decides not to go the lockout method within the box, he really should
get notified when someone orders a pay product, and why I mentioned the
above notification setting in the account that you can configure
remotedly by logging into his account.



https://www.xfinity.com/support/articles/control-what-your-child-watches?
Boris
2022-11-14 03:42:03 UTC
Permalink
Post by VanguardLH
Post by Boris
I have Comcast/Xfinity at my home and my dad's home. We live hours
apart. He has his own account, but I have full permissions to
administer his account.
I'd like to, from my house, set passwords/PINS/whatever, to prevent
others from purchasing individual show/movies/subscriptions, etc. at his
house. He has three TVs.
Can I do this remotely, from my house?
Log into your Dad's account (not as another member that may have owner
permissions). Click on the Account button at the top right. In the
drop list, click on "Account and Identity". Under the owner account,
click on "Account Communications". By default, texts get sent for "On
Demand and Pay-Per-View Purchases". Also enable the e-mail notification
to let you know when someone ordered a pay movie under your account.
I've had notify ME by email for a long time. Works fine. I've gotten
emails a few times about purchased programs, which I've called in
immediately to have charges reversed. I've often wondered if the
'purchased' program stops in mid-stream after my call. Doubt it.
Post by VanguardLH
This is the new navpath after Comcast decided to glitz up their web site
to make it look pretty. It was far easier under the old web site to
find account settings.
I don't care for the new look.
Post by VanguardLH
On the set top boxes themselves, you use the remote to navigate to
Parental Controls to set a PIN. To do the remote-box setup, you have to
be at the set top box for the remote to work with it. If your Dad wants
to lock out guests and kids from ordering pay services, give him the URL
to the above article, and let him decide to do it or not. However, if
he decides not to go the lockout method within the box, he really should
get notified when someone orders a pay product, and why I mentioned the
above notification setting in the account that you can configure
remotedly by logging into his account.
So, it sounds like you're saying that I have to be on-site to set PINS?
I know how to do it at my own house, but have never had a need to do so.

Thanks.
Post by VanguardLH
https://www.xfinity.com/support/articles/control-what-your-child-watches?
VanguardLH
2022-11-14 04:13:45 UTC
Permalink
Post by Boris
So, it sounds like you're saying that I have to be on-site to set PINS?
Or your Dad could do it. I walked through my remote looking at parental
controls, and they seem very easy to understand.

Loading...